fbpx

Privacy Policy

INTRODUCTION TO EXTREME ADRENALINE’S PRIVACY POLICY (VIEWPOINT TOURS)

Extreme Adrenaline, Lda. (hereinafter “Extreme Adrenaline”), a private limited company with headquarters at Estrada de São Bernardo, 375, 3810-177 Aveiro, NIPC (Tax ID) 514874589, considers absolutely essential to respect the privacy and protection of personal data collected or entrusted, as responsible for its handling.

 

Extreme Adrenaline is the proprietary and entity in charge of the website identified by the URL www.theviewpointtours.com (hereinafter “Website”), for which this Privacy Policy has been drafted.

 

In this approach, whenever any personal data is processed by Extreme Adrenaline, namely for the purpose of providing better services, that same personal data will be treated in accordance with the terms of this Privacy Policy. This Privacy Policy has been drafted in accordance with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation) (hereinafter “GDPR”).

 

It is not our intention to direct the services we provide with this Website, to children or minors, and with that in mind, Extreme Adrenaline will not intentionally collect any personal data relating to children or minors, nor will it send them any requests so that such data is provided. However, if personal data concerning children or minors is collected, it will be erased and not used when it is not necessary, or treated in strict compliance with this Privacy Policy and with all national and international laws and regulations regarding protection children’s privacy in other cases.

 

By using our site, you may have to entrust us with some personal information, for the purposes of travel reservations or subscriptions. This Privacy Policy is therefore intended to help you know and understand all the data we collect, why we do it and what we do with it.

 

Please read the contents of this page carefully and do not forget that as a user you have, among others, the right to:

  • Portability;
  • Forgetfulness (data deletion);
  • Rectification;
  • Opposition;
  • Know for what purpose your data is collected, where it is stored and for how long (retention period);
  • Be notified, in case of a data breach, within a maximum period of 72 hours.

 

Any question regarding this Privacy Policy can be quickly clarified through the email address privacy@extreme-adrenaline.pt.

PRIVACY POLICY

 

You should understand that, when you use a contact form, subscribe to a newsletter or even, make a travel reservation, you will share information with Extreme Adrenaline. Our Privacy Policy explains:

  • What information we collect on our Website;
  • Why do we collect this data;
  • How we use this information or data;
  • The options that we offer you, to access, update and delete data relating to you;
  • Security mechanisms on this Website;
  • How we manage communications by email with our users and customers;
  • Where we store your personal data;
  • What is the period of retention of personal data.

THE INFORMATION WE COLLECT …

The personal data that we collect and handle is exclusively for the benefit of our customers and users.

 

We collect information that enables us to improve the services we offer to all our users and customers. These improvements can vary from the simple understanding of basic parameters, such as the language the user prefers, to the most direct situations, such as booking a trip.

 

We collect information in the following ways:

 

  • Information provided by the user on forms. Examples of this information are those we collect in the various booking forms we make available on this Website. In a travel reservation, for example, we ask for personal information such as name, email address, country of origin, etc. Users do not, however, need to create an account on the Website to make a reservation. The newsletter subscription form only requires the insertion of an email address and the general contact form only collects, as personal data, the email address and the name of the user.
  • At www.theviewpointtours.com, we use a number of different types of cookies, which are necessary for an improved functioning of the website, and for the provision of the website and third-party services (such as Analytics) necessary for simple monitoring and statistical analysis of our visitors (e.g. Google Analytics). You can find much more information about this subject on our page exclusively dedicated to our Cookies Policy on this Website.

 

Within the theme of cookies we want to distinguish:

 

  • Required cookies (includes session cookies). These cookies help us, for example, to save the visitor’s configuration (version and language of the site in which you navigate) so that, in your next visits, you can access the same preferences.
  • Third party cookies. On this Website, we use analytical or access analytics cookies. We make use of the Google Analytics tool to statistically analyze the users who access our pages. These cookies do not identify the visitor or save any private data. These cookies collect only navigation information that users make – anonymously – on the site.
  • On this Website, we may also use cookies from social networks (external web services) such as Facebook, Twitter, Instagram, Pinterest, YouTube or Google+. Social Cookies are necessary to control the interaction of visitors with some widgets and the content of the different social platforms present or linked to our pages. The conditions of use of these cookies and the information collected are governed by the privacy policy of the corresponding social platform.
  • Commercial or ad cookies. They are used to display ads, depending on the products you saw during a previous browsing. These cookies are managed and implemented by Google through remarketing for display ads. We do not allow the company, this or any other, to collect personal information about our users. This means that confidentiality is guaranteed and that personal data will not be used by other websites or marketing databases.

 

All web browsers allow the user to accept, decline or delete cookies by selecting advanced browser settings. You can manage the cookies in your browser’s “options” or “preferences” menu. Please note that by disabling cookies, you may prevent some web services from working properly, which may affect partially or totally your navigation on the Website.

 

In the “Help” menu of the majority of browsers, the way to configure the settings related to cookies of your browser is clearly indicated. Additional information at:

 

Safari for macOS Sierra: Manage cookies and website data using Safari

(https://support.apple.com/kb/ph21411?locale=en_US);

 

Clear, enable, and manage cookies in Chrome

(https://support.google.com/chrome/answer/95647?hl=en);

 

Firefox: Enable and disable cookies that websites use to track your preferences

(https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences#w_how-do-i-change-cookie-settings);

 

Internet Explorer 8: Delete and manage cookies

(https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies);

HOW DO WE USE THE INFORMATION WE COLLECT?

 

We use the information we collect to make available, maintain, protect and improve our services, as well as to develop new services.

 

The personal data we collect from users/customers who make travel reservations exclusively serves the purpose of coordinating and organizing each trip, providing the means and resources suitable to each client, including booking accommodation, car rental, scheduling activities, etc. In the cases where our customers ask us to book flights, some of this personal information is necessarily passed on to reservation services, which in almost all cases are the websites of airline companies. At this point, the client may or may not authorize this transfer of personal data, and if it does not authorize it, we will not be able to make any reservation on his/her behalf.

 

Data such as the name, email or phone/mobile number are used by Extreme Adrenaline to communicate with the customer in the preparation phase of the trip and in a short period after the end of the trip.

 

We will request, always and without exception, the consent of the user before using personal information for purposes other than those provided in this Privacy Policy.

CONTROL, TRANSPARENCY, CHOICE

 

Each user has its own privacy concerns. The entities that collect and handle the data collected (not necessarily the same) are responsible for ensuring the privacy of those who entrust them with their personal data. Our goal at Extreme Adrenaline is always to be completely transparent about the information we collect so that our customers and users can make informed choices about how that information is used.

 

As a user, you can always consult, change and delete (“right to be forgotten”) any information about you.

 

All users and customers have the right to access, change, correct and delete their data. If you so wish, at any time, you may no longer be a part of potential Extreme Adrenaline databases that contain personal information. You may exercise this right by the following means:

 

  • Email sent to privacy@extreme-adrenaline.pt;
  • Letter sent to Extreme Adrenaline / Estrada de São Bernardo, 375 – 3810-177 Aveiro (Portugal).

WHAT SECURITY MECHANISMS  DOES WWW.THEVIEWPOINTTOURS.COM USE?

 

All information we receive from you will be stored on secure servers and we have implemented appropriate and necessary technical and organizational measures to ensure that your personal data is protected at an appropriate level of security, in particular ensuring confidentiality and data integrity, and preventing its destruction, loss, and accidental or unlawful alterations or even the unauthorized disclosure or access of data.

 

Extreme Adrenaline takes all necessary and legally required precautions to ensure the protection of the information collected on this Website. These precautions aim at online and offline security of this information. Whenever sensitive information is collected or used, the data will be encrypted via SSL. Thanks to the 128-bit SSL (Security Sockets Layer) protocol, which protects the transmission of all transmitted sensitive data, all information is handled with maximum security. Your privacy is ensured and the risk of data interception during communication is practically nil.

 

Personal data collected, stored and processed by Extreme Adrenaline, even with very short retention periods, is always protected by appropriate security measures, such as authentication/access control system (username and complex password), encryption (SSL) of personal data used in the processing of transactions or orders and other appropriate physical, electronic and procedural procedures.

 

Nevertheless, the user must take all precautions to protect your personal data while you are using the Internet, namely by changing passwords frequently and using a browser that allows the use of encrypted communications (SSL).

 

 

We guarantee the protection of your personal data in all the procedures that we follow, but we must also rely on you to reinforce the security of these procedures.

 

Besides the measures taken to protect your data, you should be aware that the transmission of information through the Internet or other open networks is never completely secure and there is a risk that your data will be viewed and used by unauthorized third parties. Thus, the data subject (user) must take all precautions to protect his/her personal data while you using the Internet, namely by frequently changing the passwords (not only those potentially used on our sites) and using a browser that allows the use encrypted communications (SSL).

 

If you have any questions about our security and privacy, please contact us at privacy@extreme-adrenaline.pt or by letter to Extreme Adrenaline, a/c Privacy, Estrada de São Bernardo, 375, 3810-177, Aveiro.

COMMUNICATIONS WITH CUSTOMERS THROUGH EMAIL (E-MAIL)

 

In addition to our constant communication with our customers regarding travel preparation, any user or visitor to our Website who is interested in receiving service updates, news, promotions and other information can subscribe to our newsletter. To do so, you will only need to share your email address.

 

Sending newsletters to users will only be possible if you expressly confirm that you want to be contacted for these purposes. Users may withdraw this consent at any time by contacting Extreme Adrenaline via the following email address: privacy@extreme-adrenaline.pt or by clicking the link for this purpose in each communication sent to you.

WHERE DO WE STORE YOUR PERSONAL DATA AND FOR HOW LONG?

The data we collect from you will be stored on servers located within the European Union.

 

We will keep your personal data for a predetermined time, depending on your role in our services.

 

  • For customers, i.e., users who make travel reservations with us, we will keep personal data only for the time strictly necessary for the trip. The elimination of personal data will occur immediately after the end of the period of the relationship between the parties. This date will hardly exceed 20 days after the end of the trip. During this period of travel, all personal data is kept on secure servers or applications. No personal data is printed on paper.
  • Email addresses entered in the newsletter database are only maintained as long as there is an unequivocal authorization of the user/client. Our newsletters are managed and serviced by Mailchimp, service, and brand owned by The Rocket Science Group, LLC. Questions about Mailchimp’s Privacy Policy can be directed to the email address privacy@mailchimp.com or by letter to Mailchimp, Attn. Privacy Officer, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA.

CHANGES TO THIS PRIVACY POLICY

 

Extreme Adrenaline may modify this Privacy Policy in accordance with legal requirements, regulations or to adapt this policy to the instructions issued or revised by the General Data Protection Regulation (GDPR).

All changes to our Privacy Policy will be communicated to users by post at http://blog.viewpoint.tours, via the newsletter and via a notification on the homepage.

Aveiro, 27 de abril de 2018

INTRODUCTION TO EXTREME ADRENALINE’S PRIVACY POLICY (VIEWPOINT TOURS)

Extreme Adrenaline, Lda. (hereinafter “Extreme Adrenaline”), a private limited company with headquarters at Estrada de São Bernardo, 375, 3810-177 Aveiro, NIPC (Tax ID) 514874589, considers absolutely essential to respect the privacy and protection of personal data collected or entrusted, as responsible for its handling.

 

Extreme Adrenaline is the proprietary and entity in charge of the website identified by the URL www.theviewpointtours.com (hereinafter “Website”), for which this Privacy Policy has been drafted.

 

In this approach, whenever any personal data is processed by Extreme Adrenaline, namely for the purpose of providing better services, that same personal data will be treated in accordance with the terms of this Privacy Policy. This Privacy Policy has been drafted in accordance with Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation) (hereinafter “GDPR”).

 

It is not our intention to direct the services we provide with this Website, to children or minors, and with that in mind, Extreme Adrenaline will not intentionally collect any personal data relating to children or minors, nor will it send them any requests so that such data is provided. However, if personal data concerning children or minors is collected, it will be erased and not used when it is not necessary, or treated in strict compliance with this Privacy Policy and with all national and international laws and regulations regarding protection children’s privacy in other cases.

 

By using our site, you may have to entrust us with some personal information, for the purposes of travel reservations or subscriptions. This Privacy Policy is therefore intended to help you know and understand all the data we collect, why we do it and what we do with it.

 

Please read the contents of this page carefully and do not forget that as a user you have, among others, the right to:

  • Portability;
  • Forgetfulness (data deletion);
  • Rectification;
  • Opposition;
  • Know for what purpose your data is collected, where it is stored and for how long (retention period);
  • Be notified, in case of a data breach, within a maximum period of 72 hours.

 

Any question regarding this Privacy Policy can be quickly clarified through the email address privacy@extreme-adrenaline.pt.

PRIVACY POLICY

 

You should understand that, when you use a contact form, subscribe to a newsletter or even, make a travel reservation, you will share information with Extreme Adrenaline. Our Privacy Policy explains:

  • What information we collect on our Website;
  • Why do we collect this data;
  • How we use this information or data;
  • The options that we offer you, to access, update and delete data relating to you;
  • Security mechanisms on this Website;
  • How we manage communications by email with our users and customers;
  • Where we store your personal data;
  • What is the period of retention of personal data.

THE INFORMATION WE COLLECT …

The personal data that we collect and handle is exclusively for the benefit of our customers and users.

 

We collect information that enables us to improve the services we offer to all our users and customers. These improvements can vary from the simple understanding of basic parameters, such as the language the user prefers, to the most direct situations, such as booking a trip.

 

We collect information in the following ways:

 

  • Information provided by the user on forms. Examples of this information are those we collect in the various booking forms we make available on this Website. In a travel reservation, for example, we ask for personal information such as name, email address, country of origin, etc. Users do not, however, need to create an account on the Website to make a reservation. The newsletter subscription form only requires the insertion of an email address and the general contact form only collects, as personal data, the email address and the name of the user.
  • At www.theviewpointtours.com, we use a number of different types of cookies, which are necessary for an improved functioning of the website, and for the provision of the website and third-party services (such as Analytics) necessary for simple monitoring and statistical analysis of our visitors (e.g. Google Analytics). You can find much more information about this subject on our page exclusively dedicated to our Cookies Policy on this Website.

 

Within the theme of cookies we want to distinguish:

 

  • Required cookies (includes session cookies). These cookies help us, for example, to save the visitor’s configuration (version and language of the site in which you navigate) so that, in your next visits, you can access the same preferences.
  • Third party cookies. On this Website, we use analytical or access analytics cookies. We make use of the Google Analytics tool to statistically analyze the users who access our pages. These cookies do not identify the visitor or save any private data. These cookies collect only navigation information that users make – anonymously – on the site.
  • On this Website, we may also use cookies from social networks (external web services) such as Facebook, Twitter, Instagram, Pinterest, YouTube or Google+. Social Cookies are necessary to control the interaction of visitors with some widgets and the content of the different social platforms present or linked to our pages. The conditions of use of these cookies and the information collected are governed by the privacy policy of the corresponding social platform.
  • Commercial or ad cookies. They are used to display ads, depending on the products you saw during a previous browsing. These cookies are managed and implemented by Google through remarketing for display ads. We do not allow the company, this or any other, to collect personal information about our users. This means that confidentiality is guaranteed and that personal data will not be used by other websites or marketing databases.

 

All web browsers allow the user to accept, decline or delete cookies by selecting advanced browser settings. You can manage the cookies in your browser’s “options” or “preferences” menu. Please note that by disabling cookies, you may prevent some web services from working properly, which may affect partially or totally your navigation on the Website.

 

In the “Help” menu of the majority of browsers, the way to configure the settings related to cookies of your browser is clearly indicated. Additional information at:

 

Safari for macOS Sierra: Manage cookies and website data using Safari

(https://support.apple.com/kb/ph21411?locale=en_US);

 

Clear, enable, and manage cookies in Chrome

(https://support.google.com/chrome/answer/95647?hl=en);

 

Firefox: Enable and disable cookies that websites use to track your preferences

(https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences#w_how-do-i-change-cookie-settings);

 

Internet Explorer 8: Delete and manage cookies

(https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies);

HOW DO WE USE THE INFORMATION WE COLLECT?

 

We use the information we collect to make available, maintain, protect and improve our services, as well as to develop new services.

 

The personal data we collect from users/customers who make travel reservations exclusively serves the purpose of coordinating and organizing each trip, providing the means and resources suitable to each client, including booking accommodation, car rental, scheduling activities, etc. In the cases where our customers ask us to book flights, some of this personal information is necessarily passed on to reservation services, which in almost all cases are the websites of airline companies. At this point, the client may or may not authorize this transfer of personal data, and if it does not authorize it, we will not be able to make any reservation on his/her behalf.

 

Data such as the name, email or phone/mobile number are used by Extreme Adrenaline to communicate with the customer in the preparation phase of the trip and in a short period after the end of the trip.

 

We will request, always and without exception, the consent of the user before using personal information for purposes other than those provided in this Privacy Policy.

CONTROL, TRANSPARENCY, CHOICE

 

Each user has its own privacy concerns. The entities that collect and handle the data collected (not necessarily the same) are responsible for ensuring the privacy of those who entrust them with their personal data. Our goal at Extreme Adrenaline is always to be completely transparent about the information we collect so that our customers and users can make informed choices about how that information is used.

 

As a user, you can always consult, change and delete (“right to be forgotten”) any information about you.

 

All users and customers have the right to access, change, correct and delete their data. If you so wish, at any time, you may no longer be a part of potential Extreme Adrenaline databases that contain personal information. You may exercise this right by the following means:

 

  • Email sent to privacy@extreme-adrenaline.pt;
  • Letter sent to Extreme Adrenaline / Estrada de São Bernardo, 375 – 3810-177 Aveiro (Portugal).

WHAT SECURITY MECHANISMS  DOES WWW.THEVIEWPOINTTOURS.COM USE?

 

All information we receive from you will be stored on secure servers and we have implemented appropriate and necessary technical and organizational measures to ensure that your personal data is protected at an appropriate level of security, in particular ensuring confidentiality and data integrity, and preventing its destruction, loss, and accidental or unlawful alterations or even the unauthorized disclosure or access of data.

 

Extreme Adrenaline takes all necessary and legally required precautions to ensure the protection of the information collected on this Website. These precautions aim at online and offline security of this information. Whenever sensitive information is collected or used, the data will be encrypted via SSL. Thanks to the 128-bit SSL (Security Sockets Layer) protocol, which protects the transmission of all transmitted sensitive data, all information is handled with maximum security. Your privacy is ensured and the risk of data interception during communication is practically nil.

 

Personal data collected, stored and processed by Extreme Adrenaline, even with very short retention periods, is always protected by appropriate security measures, such as authentication/access control system (username and complex password), encryption (SSL) of personal data used in the processing of transactions or orders and other appropriate physical, electronic and procedural procedures.

 

Nevertheless, the user must take all precautions to protect your personal data while you are using the Internet, namely by changing passwords frequently and using a browser that allows the use of encrypted communications (SSL).

 

 

We guarantee the protection of your personal data in all the procedures that we follow, but we must also rely on you to reinforce the security of these procedures.

 

Besides the measures taken to protect your data, you should be aware that the transmission of information through the Internet or other open networks is never completely secure and there is a risk that your data will be viewed and used by unauthorized third parties. Thus, the data subject (user) must take all precautions to protect his/her personal data while you using the Internet, namely by frequently changing the passwords (not only those potentially used on our sites) and using a browser that allows the use encrypted communications (SSL).

 

If you have any questions about our security and privacy, please contact us at privacy@extreme-adrenaline.pt or by letter to Extreme Adrenaline, a/c Privacy, Estrada de São Bernardo, 375, 3810-177, Aveiro.

COMMUNICATIONS WITH CUSTOMERS THROUGH EMAIL (E-MAIL)

 

In addition to our constant communication with our customers regarding travel preparation, any user or visitor to our Website who is interested in receiving service updates, news, promotions and other information can subscribe to our newsletter. To do so, you will only need to share your email address.

 

Sending newsletters to users will only be possible if you expressly confirm that you want to be contacted for these purposes. Users may withdraw this consent at any time by contacting Extreme Adrenaline via the following email address: privacy@extreme-adrenaline.pt or by clicking the link for this purpose in each communication sent to you.

WHERE DO WE STORE YOUR PERSONAL DATA AND FOR HOW LONG?

The data we collect from you will be stored on servers located within the European Union.

 

We will keep your personal data for a predetermined time, depending on your role in our services.

 

  • For customers, i.e., users who make travel reservations with us, we will keep personal data only for the time strictly necessary for the trip. The elimination of personal data will occur immediately after the end of the period of the relationship between the parties. This date will hardly exceed 20 days after the end of the trip. During this period of travel, all personal data is kept on secure servers or applications. No personal data is printed on paper.
  • Email addresses entered in the newsletter database are only maintained as long as there is an unequivocal authorization of the user/client. Our newsletters are managed and serviced by Mailchimp, service, and brand owned by The Rocket Science Group, LLC. Questions about Mailchimp’s Privacy Policy can be directed to the email address privacy@mailchimp.com or by letter to Mailchimp, Attn. Privacy Officer, 675 Ponce de Leon Ave NE, Suite 5000 Atlanta, GA 30308 USA.

CHANGES TO THIS PRIVACY POLICY

 

Extreme Adrenaline may modify this Privacy Policy in accordance with legal requirements, regulations or to adapt this policy to the instructions issued or revised by the General Data Protection Regulation (GDPR).

All changes to our Privacy Policy will be communicated to users by post at http://blog.viewpoint.tours, via the newsletter and via a notification on the homepage.

Aveiro, 27 de abril de 2018